CX Transactional Specialist, Innovation Leader
BSc/BA in Marketing, Business or related field
5+ years of experience in online transactional development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
Experience building teams and led cross-functional projects at scale.
Skills: detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
Findasense is a fast-growing company. It has developed and deployed marketing and consumer interaction solutions to more than 40 markets over the last 4 years. Since 2011, our team has doubled its size every year, and now comprises more than 250 full-time professionals. Findasense is fully aimed and committed to creating an outstanding, global and networked organization, with innovation, creativity and smart client service practices at the heart of all operations and capabilities. We love humble, talented, and ambitious people with strong ‘can-do’ and ‘start-up’ attitude.
Imagine a place where you work hand to hand with your client and team within a high creative environment.
OUTCOMES
- Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.
- Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.
- Providing input to the operation team flows, adjacencies, tools and templates, fixtures, etc.
- Providing regional teams with information regarding products online.
- Identifying local promo products and pricing each item and submitting
- Forecasting/relevant reordering information to replenishment.
- Developing the country online promotion calendar.
- Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.
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