CX PLATFORMS

We enhance the relationship between brands and customers through interactions based on an on line and social networking presence. The service involves the creation and development of websites. The following types of websites can be developed: landing, portal and e-commerce, on the understanding that customers may require microsites for campaigns, brand presence and data collection, portals for presenting the company or business idea, and finally e-commerce to enable Internet sales.

​We design and integrate e-commerce solutions as yet another customer sales and communication channel. We work to ensure that this channel is consistent with the company’s consumer experience and to make sure that the customer understands e-commerce as an extension of the rest of the company’s points of contact. We design the solution and integrate the tools required for managing the platform. This service integrates very well with our engagement practice services, as the customer has a new point of contact and it is necessary to provide a response through it.