The Consumer Interaction Centre (CIC) is a high performance one-to-one communication platform
An omni-channel solution model for interacting with consumers, which began in 2011 with the first Coca-Cola Iberia CIC, a pilot project that expanded to achieve a global level.
Using all channels to create consumer experiences, supporting the areas of marketing, advertising, sales, insights and business from an integrated omni-channel perspective in USA
Our consultancy, solutions and services use the power of data science to create personalised experience and execute strategies by creating relevant content.
EXPERIENCES THAT CONNECT WITH CONSUMERS
We use the power of data to create customised experience and to execute plans based on the creation of creative, relevant and convincing content.
in United States and 20 Global Markets
Leading the digital transformation of a technological giant
Lenovo is a Fortune 500 company worth 46 billion dollars, a leader in providing technology to consumers, trade and businesses. By the end of the 2014/15 financial year, Lenovo had completed 2 consecutive years as the global leader in PC sales, with an overall market share of almost 20%.
WE BELIEVE IN BUSINESS AS A FORCE
FOR POSITIVE CHANGE
We are a global customer experience company with innovation consultancy, experience factory and technological integration capabilities. Our mission is to innovate and transform how companies relate to people.
With exponential growth, Findasense was created in Madrid in 2007 as an entrepreneurial project. Today it has over 300 employees with over 20 nationalities, trained as Innovation Leaders, working at more than 12 company offices all over the world: United States, Argentina, Chile, Peru, Costa Rica, Colombia, Ecuador, the Dominican Republic, Venezuela, Spain, Morocco and Portugal
We have deep and multi-dimensional consumer knowledge in over 10 industries, gained by working as a partner with companies like: L’Oreal, The Coca-Cola Company, Kimberly Clark, FOX, Huawei, Warner, Lenovo, Banco Santander, Electronic Arts, IE Business School, Orange, Bayer and Bimbo, among others.