CX PROJECT

Workshops and Brandathons are a short method to tackle business problems or challenges with impact on the relationship among brands and their consumers. We bring multiple disciplines into a meeting room to work together during an intense period of time in an inspiring location. Unlike others, we apply a modular creation community for every need that includes external actors such as subject matter experts, startups or developers.

Thorough an assessment process on digital capabilities we help our clients to transform their organisation toward a customer-centric strategy and culture getting operational excellence in their Omnichannel Customer Experience. The program last from 3 to 6 months, depending on the size and complexity.

Implementation of projects that involve different omnichannel experience angles, taking a solution from paper to real life in an appropriate time frame within scope and budget.