CX Engagement Architect, Innovation Leader (Content Manager)
Degree in Journalism
Experience of a minimum of 5 years working as a Content Manager
Proven experienced in Corporate Communication
Born communicator and organizer.
Vocation of customer service (internal / external).
Critical thinking and prepared to solve problems quickly and effectively.
Social Media Listening tools knowledge will be valued.
Sprinklr knowledge will be valued.
Findasense is a fast-growing company. It has developed and deployed marketing and consumer interaction solutions to more than 40 markets over the last 4 years. Since 2011, our team has doubled its size every year, and now comprises more than 250 full-time professionals. Findasense is fully aimed and committed to creating an outstanding, global and networked organization, with innovation, creativity and smart client service practices at the heart of all operations and capabilities. We seek for humble, talented, and ambitious people with strong ‘can-do’ and ‘start-up’ attitude.
We are looking for a person with a write excellent content and good knowledge in Social Media . It is a must a deep understanding of how social media works
Outcomes and accountabilities:
Find interesting information in topics like Responsible business, Finance industry, Education, Diversity and gender equality, Digital Transformation (and key trends in digital business like AI, cloud, blockchain….)
Write excellent copy in both long form and for a tweet.
Know and understand the current debates in society and on social platforms in particular, and how particular messages will be received;
Making or producing photos and video
Monitoring and managing interactions: analyzing social media mentions and reactions, to detect risk in the early stages and suggest interactions to engage in conversations.
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